EnRoute

About Us

We are reimagining customer flow management with EnRoute™, a Predictive Queueing Platform. Appointment-based service providers, like restaurants and salons, use online booking technology to fill open slots, providing convenience for customers. Yet these technologies only offer a partial solution. What happens if a reservation holder is caught in traffic or cancels at the last minute?

EnRoute™ offers a real-time arrival and queuing management system solution that will transform the service industry. Imagine:

• A restaurant that seamlessly merges an in-person waitlist with an online reservation system and automatically re-prioritizes position in line based upon traffic or no-show status.

• A restaurant providing exceptional customer service with optimal operational efficiency through a messaging platform that offers two-way coordination & real-time updates.

EnRoute™ provides the dynamic coordination that virtual queuing systems have been missing and gives customers an entirely new online booking experience:

• Customers can easily browse and discover wait times around them, allowing providers to share availability in real time.

• EnRoute™ can statistically predict the confidence level of arrivals & no-shows to reduce schedule gaps.

• Real-time traffic updates and geolocation mapping are used to predict accurate arrival times and merge a waitlist with an online reservation system.

• This platform offers automatic coordination between the customer and service provider, making exceptional customer service and effortless operations flow a standard with every transaction.